The Flexible Working Arrangements Socio-Technical Stress (FWA-STS) Maturity Model is a scientifically validated assessment framework designed to help organisations evaluate and improve their capability to manage technology-related stress in flexible work environments. Grounded in Socio-Technical Systems Theory, the model recognises that effective flexible work requires coordinated responses across all subsystems of an organisation, and not only technology solutions.
The model aims to provide organisations that offer flexible working arrangements (hybrid work, remote work, telework, mobile work) with evidence-based insights into their maturity across four critical dimensions: Technical, Organisational, Personnel, and Environmental. Upon completing the assessment, participating companies receive a maturity report including dimension-specific recommendations.
If you would like to request an assessment, please send an email to: koc@berlin-international.de
